apk27 Terms and Conditions
Please read these terms and conditions carefully before using our platform. This document defines the legal relationship between you and apk27.
These terms and conditions ("Terms") apply to the use of the apk27 platform and all its services. By visiting our website or creating an account, you are considered to have agreed to these Terms. If you do not agree with these Terms, please refrain from using our platform.
Table of Contents
1 Definitions and Interpretation
The following words and phrases used in these Terms have specific meanings:
"Platform" or "Site"
The website owned and operated by apk27 and all its associated services are referred to as the "Platform" or "Site".
"User" or "Member"
Any person who has created an account on apk27 or is using the platform's services is referred to as a "User" or "Member".
"Wager" or "Bet"
The act of participating in a game or event with a specified amount of money is referred to as a "Wager" or "Bet".
"Wallet"
The virtual funds storage system within each member's account is referred to as the "Wallet", where deposited, won, and bonus funds are held.
"Turnover" or "Wagering Requirement"
The condition requiring a specified amount to be wagered before bonus funds become withdrawable is referred to as the "Turnover" or "Wagering Requirement".
2 Account Registration
The following rules regarding creating and using an account on apk27 are mandatory:
2.1 Registration Conditions
- Each individual may create only one account. Creating multiple accounts is strictly prohibited.
- All information provided at the time of registration must be true, accurate, and up to date.
- Your name, date of birth, email, and other identifying information must be provided correctly.
- If any account details change, you must notify our support team immediately.
2.2 Account Security
- Your login credentials (username and password) must be kept completely confidential.
- Sharing account information with any third party is prohibited.
- In the event of unauthorized access to your account, apk27 support must be notified immediately.
- Transferring or selling your account to another person is strictly prohibited.
3 Age Verification
apk27 is committed to responsible gaming. The following age-related rules are enforced strictly:
- All apk27 services are only for individuals aged 21 or older. The condition "for ages 21 and above" will not be relaxed under any circumstances.
- We may request identity documents for age verification at any point during account registration.
- Age verification can be completed via National Identity Card (NID), passport, or driving license.
- apk27 reserves the right to temporarily suspend the withdrawal process until age verification is completed.
- If an account belonging to a minor is identified, the account will be closed immediately and deposited funds will be returned.
4 Deposits and Withdrawals
The rules for depositing and withdrawing funds on apk27 are as follows:
4.1 Deposit Rules
- The minimum deposit amount is ৳300 for each method.
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Deposited funds are generally reflected in the account instantly.
- Only payment methods registered in your own name may be used.
- Using payment methods registered in a third party's name is strictly prohibited.
4.2 Withdrawal Rules
- The minimum withdrawal amount is ৳500.
- The withdrawal process generally takes 5-30 minutes to complete.
- The same payment method used for the deposit must be used for withdrawal.
- Identity verification may be required before a withdrawal is processed.
- The applicable wagering requirement must be met before bonus funds can be withdrawn.
- Withdrawals may be suspended during an investigation in cases of suspicious activity.
4.3 Currency
All transactions on apk27 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.
5 Bonuses and Promotions
apk27 offers various types of bonuses and promotional offers. These offers are subject to the following conditions:
5.1 Welcome Bonus
- New members will receive a welcome bonus of up to 200% on their first deposit, up to a maximum of ৳15,000.
- The wagering requirement for this bonus is 25x (meaning you must wager 25 times the bonus amount).
- The welcome bonus is available to each member only once.
- Once a bonus is claimed, it may not be possible to cancel it.
5.2 General Bonus Terms
- All bonus offers have their own specific terms which must be read before claiming.
- Misuse of bonuses or attempting to earn bonuses through manipulation may result in account closure.
- Claiming bonuses using multiple accounts is strictly prohibited.
- apk27 reserves the right to modify, suspend, or cancel any bonus offer at any time.
5.3 VIP Program
apk27's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are provided at each tier:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.5% weekly cashback
- Gold: up to 0.8% weekly cashback
- Platinum: up to 1.0% weekly cashback
Members can advance to higher VIP tiers based on active participation and loyalty to the platform.
6 Gaming Rules
The following rules apply to playing games on apk27:
6.1 General Gaming Rules
- The outcome of all games is determined by a certified Random Number Generator (RNG), which is fair and impartial.
- If the result of a game is indeterminate due to a technical fault, that bet will be considered void and the wagered amount will be returned.
- If a game is interrupted due to loss of internet connection, the last state saved on the server will be considered final.
- Winnings obtained from software bugs or errors will not be considered valid and those funds may be confiscated.
6.2 Sports Betting
- Betting is available on cricket (BPL, IPL, T20, ICC events), football (FIFA and other leagues), and other recognized sports.
- If a match is cancelled or abandoned after a bet has been placed, the bet will be voided and the wagered amount will be returned.
- Odds may change during live betting, and apk27 reserves the right to accept or reject any bet.
- Participation in or facilitation of match-fixing or any form of unethical activity is strictly prohibited.
6.3 Maximum Win Limits
A maximum win limit may apply to a single bet on certain games or events. Details regarding these limits can be found in the specific rules of each game. apk27 reserves the right to investigate unusually or exceptionally large winnings.
7 Prohibited Activities
The following activities are strictly prohibited on apk27 and if identified, the account will be closed immediately:
- Creating or operating multiple accounts.
- Creating an account using false or fake identity documents.
- Participating in gaming activities on behalf of a minor.
- Conducting money laundering or suspicious financial activities.
- Attempting to introduce hacking, viruses, or malicious code into the platform's software or systems.
- Betting through organized groups for the purpose of bonus abuse.
- Engaging in abusive, threatening, or offensive behavior toward apk27's services or staff.
- Playing games using automated bots or software.
- Making deposits or withdrawals using a third party's payment method.
8 Account Suspension and Closure
8.1 Suspension by apk27
apk27 reserves the right to temporarily suspend or permanently close any account in the following circumstances:
- Violation of any clause of these terms and conditions.
- Failure to provide the required documents for identity verification.
- If suspicious or unusual financial activity is detected.
- If there is a threat to the security or integrity of the platform.
- By court order or directive from a regulatory authority.
8.2 Account Closure by the Member
You may request to close your account at any time by contacting our support team. A self-exclusion option is also available as part of responsible gaming. Please visit our Responsible Gaming page for more details.
8.3 Funds After Account Closure
After an account is closed, any remaining valid funds (where no prohibited activity is involved and wagering requirements have been met) will be returned to the registered payment method.
9 Privacy and Security
apk27 places the highest priority on protecting your personal information.
- All data on our platform is secured through SSL (Secure Sockets Layer) encryption.
- Your personal information is not sold or shared with any third party.
- Your information will not be disclosed except where required by legal obligation or by directive of a regulatory authority.
- To learn more about our privacy practices, please read our Privacy Policy page.
10 Limitation of Liability
apk27's liability is limited in the following matters:
- apk27 is not responsible for any loss suffered by a user due to internet connection issues, device malfunctions, or any other technical problems.
- apk27 is not liable for service disruptions caused by natural disasters, war, or any other force majeure circumstances.
- The user bears full responsibility for any financial losses resulting from gaming.
- apk27 is not liable for any loss caused by third-party services or links.
We make every effort to operate a safe and reliable platform. However, gaming is a risky activity and both wins and losses are possible. Please play responsibly.
11 Dispute Resolution
If a dispute arises between apk27 and a member, the following process must be followed:
11.1 Initial Steps
- Any dispute or complaint must first be addressed by contacting our customer service team for resolution.
- apk27 will provide an initial response within 7 business days of a complaint being submitted.
- Complex matters may take up to 30 business days to resolve.
11.2 How to Submit a Complaint
- Immediate assistance is available via 24/7 live chat.
- For detailed complaints, email us at [email protected].
- Attaching relevant screenshots or evidence with your complaint will help achieve a faster resolution.
11.3 Disputes Regarding Game Results
For disputes regarding game results, the log files stored on the server will be considered final evidence. Results determined by RNG cannot be changed.
12 Changes to Terms and Conditions & Contact
12.1 Right to Amend Terms and Conditions
apk27 reserves the right to amend these terms and conditions at any time. For significant changes, members will be notified via their registered email or through a notice on the platform.
12.2 Effective Date of Changes
Updated terms and conditions will take effect from the date of publication. Continued use of the platform after changes have been made will be considered as acceptance of the new terms and conditions. If you do not agree with the new terms and conditions, you will have the option to request that your account be closed.
12.3 Contact
If you have any questions about these terms and conditions, please contact us:
- 24/7 Live Chat — get direct support in Bengali
- Email: [email protected]
The Bengali version of these terms and conditions is authoritative. In the event of any ambiguity, apk27's interpretation shall be considered final. These terms and conditions were last updated in January 2026.